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General

Purchases

  • Family sharing & Multiple devices
  • I have an active subscription, but I can't access all of the features. What do I do?
  • I want to cancel my subscription. How can I do it?
  • I canceled my subscription, but still got charged. Why?
  • I made an accidental purchase. Can I get a refund?

Technical Issues

  • Hula cannot find a face on my images. What to do?
  • I didn’t receive my edits. What do I do?
  • I've edited my images, but Hula cannot save it. Why?
  • Hula App crashes or freezes. How to report it?

Other Questions

  • I’ve got a cool idea. How can I suggest it?
  • I don’t like the results
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